SHIPPING

Shipping rates across Canada start at $10, and will be calculated at checkout.

If you would like an order shipped to the USA or another country, please contact me for a shipping quote.

Please note that in addition to shipping time, greeting cards can take up to 2 weeks for production time and custom work requires a minimum of 2-6 weeks of production time subject to availability.

LOCAL PICKUP

Did you know there's an option to avoid all the shipping costs?

If you are local to Southern Alberta, select "local pick up" during checkout. I will email you once your order is ready and then you can click here to arrange a pick up day at:

Urban Grocer | 1016 9 Ave. South, Lethbridge, AB

Custom artwork, art prints and greeting card orders require a bit more turnaround time, and if you would like to use this pickup option, please select "local pick up" during checkout and I will send you a link to schedule your pickup once your order is ready!

Return & Refund Policy

I've done my best to represent the colours of my artwork accurately on this website, but because of differences between displays, the artwork you receive may have slight colour variances compared with the photos shown on the website.

Original artwork, custom artwork and fine art prints are final sale and cannot be returned.

Greeting cards are the exception! - if you notice an issue with your greeting card order, please reach out to me using the contact form within 3 days of receiving your order.

Items Damaged in Transit

If an order arrives with damaged packaging, take a photo in the courier's presence BEFORE SIGNING FOR THE PACKAGE and ask the courier to note that the package arrived damaged (they are required to make that note if you request it). If an order has arrived with damaged packaging and was delivered without a signature/confirmation, take a photo of the package in the location it was left at right away.

After taking photos of the damaged package, carefully open it and inspect the artwork.

If BOTH the packaging and the artwork inside have been damaged during transit, please contact me immediately using the contact form so that a damage claim can be filed with the carrier.